FAQ`s

Upon placing an order, you will receive a confirmation email containing your order number and an estimated delivery time.

Unfortunately, you cannot add new products to an existing order. However, you can place a separate order for any additional items you wish to purchase. If you need to remove products from your order, please contact our customer support to cancel the order, allowing you to place a fresh order.

Once your order has been dispatched, you will receive a notification email with the shipment details, including the shipment number/AWB and the name of the courier company. To track your order, you can visit the courier company's website or reach out to us at skin.pomegranate@gmail.com

Please consider the shipping rates displayed during the checkout process as the final charges

No, we do not offer Cash-On-Delivery.

You can place an order through our website or by sending an email to skin.pomegranate@gmail.com. If ordering via email, please include the following details:
Name
Complete Address with pin code
Email address
Product(s) to be ordered

We typically ship products within 2 working days of receiving the order. The estimated delivery time for your shipment is 5-7 working days from the order placement date. However, please allow for additional time in case of remote areas or unforeseen weather conditions, as India is a vast country.

You can reach us by emailing skin.pomegranate@gmail.com.

If you require expedited delivery, please email us at skin.pomegranate@gmail.com. We will coordinate with our logistics partner to provide you with an update. Please note that this option is only applicable to prepaid orders.